Release of Health Information
Gateway Regional Medical Center has partnered with Sharecare to securely fulfill requests for medical records.
Gateway Regional Medical Center is committed to protecting your medical information. For information about your rights and our obligations regarding the use and disclosure of your medical information, please review our
Notice of Privacy Practices
.
If you are a patient and would like to request your medical records, please use the secure Sharecare request link below. You will be required to provide a valid email address and a government-issued ID.
Patients Requesting Their Own Records
Use this option if you are requesting your own medical records.
Third Party Requesters
Attorneys, insurance companies, and other entities requesting records from our facility should upload the request along with the patient’s authorization.
Medical Records Request Information
When will my online medical record request be ready?
Your records will typically be ready within 3 to 5 business days from the receipt of your electronic request.
How do I check the status of my request?
You can check the status of your request online through Sharecare.
Check Request Status
How do I pay for my records?
Payments can be made through Sharecare’s online payment portal.
Pay Online
How do I contact Customer Service?
Phone:
858-244-1811
Live Chat Support:
Contact Sharecare Support